App / Casino
Your is77 account connects directly to bKash, Upay, Nagad and Rocket so you can move money between your wallet and your account balance without leaving your phone. Availability depends on your local law and eligible region — open the cashier to see which routes are active for your account.
Adding funds starts at the cashier inside your account. Select the wallet you use every day — bKash and Upay are the two routes we have confirmed active, with Nagad and Rocket also listed in the cashier for eligible accounts. Enter the amount shown within the minimum and maximum fields on screen, then confirm the transfer from your wallet app.
Log in and tap the deposit section inside your account menu to see all active wallet and bank routes available for your region.
Select bKash, Upay, Nagad or Rocket from the payment list. Only routes enabled for your account will appear as active options.
Type the deposit amount within the minimum and maximum fields shown on screen. Do not close the page before the transaction reference is confirmed.
Once your wallet confirms the transfer, your account balance updates. Check the transaction history tab to see the matched reference and status.
Withdrawals follow a similar path to deposits but require your wallet number to match the one registered on your account. Open the withdrawal section in the cashier, pick your preferred payout wallet — bKash is the route we see used most often, with Upay and Nagad available where configured — and enter the amount within the limits shown on the form.
From your account menu, open the withdrawal section. The cashier shows only the payout routes configured and active for your account at that moment.
Choose bKash, Upay or Nagad as your payout destination. The wallet number must match the one saved on your account profile to proceed.
Input the withdrawal amount within the on-screen limits. If a minimum or maximum applies to your account tier, those figures appear directly on the form.
If your account shows a pending identity check, complete the fields displayed before your withdrawal request moves to the processing queue.
Your account may prompt a verification step when certain activity thresholds are reached or when you request a withdrawal for the first time. The fields displayed inside your account area are the only ones that apply to your profile — we do not publish a universal document list because requirements can differ by account type and region.
Log in and open the account or profile section. Any pending verification steps appear as a prompt or status indicator — follow those fields exactly as shown.
Fill in the fields the form displays. We do not ask for information beyond what is shown on screen, and requirements vary by account type and region.
After submitting, the verification screen shows a status label. Do not resubmit while a check is in progress — watch the label and note the reference shown.
If the status stays pending beyond the timeframe shown on your verification screen, reach support through the account help route and share the reference displayed.
The cashier inside your account lists every payment route configured for Bangladesh. bKash and Upay are the two verified primary routes; Nagad, Rocket and Bank Transfer appear for eligible accounts. Routes shown in grey are not active for your account region — only tap a route that is fully highlighted to start a transaction. If a wallet you use regularly is not visible, the account support route can check whether it is available for your profile.
Verified primary deposit and withdrawal route. Enter your bKash number in the cashier and confirm the transfer from the bKash app on your phone.
Verified active route for eligible accounts. Select Upay in the cashier, enter the amount and complete the transfer from your Upay wallet.
Listed in the cashier where configured for your account region. Follow the same steps as bKash — select, enter amount, confirm in-app.
Available for eligible accounts in Bangladesh. Rocket appears in the cashier payment list; use your registered Rocket number to complete the transfer.
An alternative route for accounts where wallet options are limited. Bank transfer details are shown inside the cashier when this route is active for your profile.
Every deposit and withdrawal generates a reference number on both the wallet side and inside your account history. Matching these two references is the fastest way to confirm a transaction completed correctly and to resolve any discrepancy through support. Open your account transaction history alongside your bKash, Upay or Nagad statement to compare the amounts, timestamps and reference codes side by side. Keep a screenshot of both until the account status shows as completed.
Each transaction produces a unique reference on your wallet app and a corresponding entry in your account history. Note both references at the time of the transaction and do not discard them.
Your account history uses status labels such as pending, processing and completed. A label that stays on pending longer than the timeframe shown on screen is the signal to contact support.
Open the transaction history tab in your account to see every deposit and withdrawal entry, the wallet route used, the amount submitted and the current status label in one list.
Save a screenshot of the wallet confirmation screen and the matching account history entry. Share both references when you raise a support request so the team can locate the transaction quickly.
Before entering any payment details, confirm you are on the genuine is77 domain in your browser address bar. Account and wallet security depends on you accessing the correct site and keeping your login credentials private. The cashier only asks for the wallet number and amount — it does not ask for your wallet PIN or one-time passcode at any point.
Always verify the URL reads is77 before logging in or opening the cashier. Bookmark the address after your first visit so you return to the correct domain every time.
The wallet number saved on your account must belong to you. Transactions sent to or received from a wallet not registered on your profile may be held pending verification.
When your account requests a verification step, complete only the fields shown inside the account area. We do not ask for wallet PINs, OTPs or third-party credentials at any stage.
If a transaction looks wrong or an account prompt is unclear, use the support link inside your account to contact the team directly. Share the wallet reference and the account status label you see.
These are the questions we see most often from account holders managing deposits, withdrawals and account checks. If your situation is not covered here, the support route inside your account is the right place to raise it with a specific reference number.
bKash and Upay are the two verified deposit routes. Nagad, Rocket and Bank Transfer also appear in the cashier for eligible accounts. Open the cashier to see which routes are active for your specific account and region.
The minimum deposit figure is shown directly on the cashier form when you select a payment route. We do not publish a fixed amount here because limits can vary by wallet type and account configuration. Check the form before submitting.
Open your account transaction history and find the entry for that deposit. If the status reads pending, note the reference number from both your bKash history and the account entry, then contact support through your account help route with both references.
The withdrawal wallet must match the number registered on your account profile. If you need to update the wallet number saved on your account, contact support before submitting a withdrawal request so the change can be reviewed first.
Pending status can reflect a wallet network condition, a scheduled account check or a verification step on your profile. Check the status label in your account history and contact support with your withdrawal reference if the label does not update within the timeframe shown on screen.
No. The cashier asks only for your wallet number and the deposit amount. You confirm the transfer inside your bKash app using your own PIN there. We never ask for your wallet PIN, OTP or any credential outside your own wallet app.